Sean O'Connor
IT Director with a strong record of success.
Intro
Technically sophisticated IT professional with technology proficiency across multiple platforms and a solid history of effective integration/qualification and testing of digital and software solutions. Demonstrated project leader with the ability to direct multiple tasks and manage creative processes in developing and testing highly effective web based solutions. Expertise in leading digital marketing and campaign initiatives to successfully manage internal and external processes, increasing productivity ultimately leading to increased revenue and profit growth.
Expertise
01
IT Project Management
Management of projects through all phases utilizing Agile, Waterfall, ITIL, Scrum & SDLC mythologies. In addition well versed in tools such as Microsoft Project and Microsoft Visio.
02
Strategic Planning
Proven track record of success in assisting small and enterprise level organizations with identifying their business goals and implementing the necessary plans to ensure that those goals are achieved.
03
Software Development Life Cycle
Versed in all aspects of SDLC. Experience utilizing in both a rapid web and web application environments as well as with desktop client applications. Additionally familiar with TFS and GIT for source code repositories.
04
Vendor Management / Budgeting
Extensive experience with managing vendors for both infrastructure hardware as well as technology services. Always mindful of budget constraints and focused at delivering projects under budget.
05
Disaster Recovery Strategies
Effective at planning disaster recovery strategies for all critical systems as well as scheduling and managing a thorough testing plan to ensure plan effectiveness if needed.
06
Staff & Resource Planning
Well versed in the management of multiple teams across multiple IT disciplines at the same time. Instrumental in ensuring employees have a career path as well as the tools needed to be successful.
Skills
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Strategy Development
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Executive Leadership
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System Integration
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Business & IT Planning
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Cost Control / Budgeting
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Policies & Proceedures
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Team Building & Mentoring
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Digital Marketing
Experience
2018 – Current
MVP Health Care
Technical Product Owner
Schenectady, NY
Carry technical knowledge into strategic conversations and assist in bridging customer needs with technology capabilities. Work with Business Relationship Managers and scrum teams to develop and execute strategic and/or internal customer roadmaps and quarterly release plans.
Gather requirements from internal customers and stakeholders and communicate them effectively to scrum teams. Represent internal customers’ needs to scrum team and ensure the backlog is prioritized appropriately. Facilitate planning, prioritization and communication between IT and its internal customers.
Collaborate with internal customers and other stakeholders to translate business and technical priorities into user stories. Identify opportunities to leverage technology to drive efficiency, effectiveness, data quality, and productivity. Direct/influence the direction of work done by the scrum teams ensuring their alignment to their respective business partners and/or strategies.
Ensure scrum team sprint goals are achieved via inspection of sprint results during sprint and via sprint review. For large initiatives, manage budget and latest estimates. Ensure design and/or business documentation is delivered for initiatives.
2017 – 2018
MVP Health Care
Manager, IT Business and Transformation Services
Schenectady, NY
Responsible for managing a distributed team of database and software developers as well as quality assurance engineers between multiple geographic locations. Tasked with working directly with business product owners and scrum masters in order to align staff members with the appropriate development initiatives.
2015 – 2017
CAP COM Federal Credit Union
Director of Web Application Development & Online Banking
Albany, NY
Facilitated leadership and strategic management in designing highly effective strategies to increase adoption of online services in alignment with company objectives. Responsible for providing detailed presentations and reports to C-level executives regarding proposed and current digital initiatives. Functioned as the primary liaison in negotiating contracts with vendors as well as overseeing all aspects of the project life cycle including the adherence to compliance mandates. Managed all aspects of the design & development process for internal web applications, external member facing websites as well as implementation of new functionality in both the online banking platform as well as mobile banking applications. Driven to consistently deliver the development of sophisticated projects within budget and ahead of schedule.
2014 – 2015
SI Group (Schenectady International)
Manager, Global Web Services
Schenectady, NY
Provided technical leadership for effectively managing the Internal Intranet, External Web Sites as well as Internal Web Applications. Improved workflow by digitizing business processes and automating operations. Resolved a variety of engineering issues, and implemented strategic planning to coordinate the successful delivery of web services. Executed the development of global projects, managing global rebranding initiatives in addition to implementing successful digital advertising and marketing campaigns.
2006 – 2014
SI Group (Schenectady International)
Senior Web Developer/IT Project Manager
Schenectady, NY
Directed all design & development aspects of internal and external websites and applications, deploy web servers, and managing processes to maintain digital usage within CMS. Developed innovative in house email management tools, promoting communication and collaboration throughout various company levels.
2006
New York State Office of the Comptroller
Senior Web Developer/Designer/Project Manager
Albany, NY
Tasked with analyzing the project team's needs and preparing a project plan. Designed and developed an internal portal based on the defined needs case which resulted in a much more robust and functional tool than they had previously.
1999 – 2006
LexisNexis / Matthew Bender
Manager, Global Web Services
Albany, NY / Dayton, OH
Responsible for the design, development and daily operations of the global intranet along with internal web applications used by staff around the world. Managed a team of 14 designers and developers across four states.
Education
1992 – 1995
The College of St. Rose
Computer Information Systems
Albany, NY
As a student, tutor and computer lab assistant I saw firsthand how students were struggling with the College's first terminal based email and Internet interface. Spending a summer learning the complexity of IBM's RISC 6000 mainframe I re-wrote the interface adding even more functionality than the original.
As a result of my efforts, the college went on to hire me as a developer and I went on to create their first web presence.
1991 – 1992
Adelphi University
Course Work
Garden City, NY
When I started at Adelphi my primary concentration was Business Management. However, after taking a C++ course as an elective during the first semester I realized I was much more passionate about computers.
2017
Six Sigma Global Institute
Six Sigma Certification
Albany, NY
Currently enrolled in Six Sigma training working toward my green belt.
Awards
LexisNexis Master Brand Award of Excellence - 2003
Award I was presented with for my efforts and achievements as part of the LexisNexis Global Rebranding team.
American Marketing Association Finalist - 2007
This award was for digital marketing design and development work around SI Group's new RezExtend Product.
SI Group Corporate Excellence Finalist - 2014
I was honored to receive this award for my efforts in support of an acquisition and merging their systems and products into SI Groups.
